French and Raven (1958) determined five forms of power. What are they and what form of power could be possessed by an IT professional?
SECTION A – Answer ALL Questions for a Total of 40 marks
- French and Raven (1958) determined five forms of power. What are they and what form of power could be possessed by an IT professional?
(5 marks)
- What is the purpose of database normalisation?
(5 marks)
- Outline the key components of a standard Procurement Process.
(5 marks)
- What are the ‘three pillars’ or main architectural components of SAP?
(5 marks)
- What are the main features of BlockChain?
(5 marks)
- What are the stages of the waterfall model?
(5 marks)
- What are the key principles of the Agile Manifesto?
(5 marks)
- Provide a brief typology (i.e. list) of different types of innovation?
(5 marks)
PLEASE TURN OVER
SECTION B – Answer any four questions for a Total of 60 marks
- The Systems Development Lifecycle (SDLC) was developed as a methodology for implementing complex Information Systems. With reference to two other methodologies (i.e. Parallel, Phased, Rapid Application Development, Agile) discuss the benefits of each.
TOTAL 15 marks
- What is the purpose of an Entity Relationship Diagram (ERD)? (5 marks). From the ERD, below, list and explain the basic components and provide an overall description of the diagram (10 marks).
TOTAL 15 marks
- Many Enterprise Resource Planning (ERP) software vendors view the small and medium-sized enterprise (SME) market as a key growth area for their products. Discuss what you consider to be the main opportunities and challenges of acquiring an ERP system (10 marks). Further consider, whether there are any unique challenges faced by SMEs during the implementation stage of such a system (5 marks).
TOTAL 15 marks
- You are asked to provide training material to staff which have recently undergone an SAP Enterprise Resource Planning (ERP) implementation. For an SAP process with which you are familiar, answer the following questions.
- Explain what is meant by organisation levels within SAP. Provide an example of how each organisation level may be implemented within your chosen process. (5 marks)
- Why is master data one of the most complex types of data within an ERP system? (5 marks)
- Explain the key steps in your chosen SAP business process, comment on any parts which you consider problematic and suggest ways in which these can be overcome. (5 marks)
TOTAL 15 marks
- Introduce the 5-step Maturity Framework for Information Systems (5 marks). Using an example of an Information System from an organization with which you are familiar. Locate the organisation within the framework and explain how it would ‘climb’ the maturity model to a higher step (10 marks).
TOTAL 15 marks
- You have taken on your first graduate position within a small Management Consultancy firm in Glasgow. The company is looking to implement the Microsoft Dynamics ERP system to streamline and integrate its Business Processes. If you were to take responsibility of the project what measures would you put in place to ensure that this development was a success?
TOTAL 15 marks
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