Question: Discuss in detail, how ‘Operations Management’ (OM) has developed as a discipline over the past century or so, through reference to some of the key OM concepts of this period. Also, comment on some influencing factors from the current business environment on OM.

Operations management (OM) is a relatively young discipline that has its roots in the early 20th century. Industrial engineering, which was developed in the late 19th century, laid the foundation for OM by providing tools and methods for improving productivity in factories. In the early 20th century, production management emerged as a new field that focused on managing factory operations more effectively. The seminal work of Frederick Winslow Taylor on scientific management also played an important role in shaping the development of OM.

During the first half of the 20th century, OM was largely concerned with increasing efficiency and productivity in manufacturing industries. However, in the latter half of the century, OM began to encompass other types of businesses as well, such as service organizations and retail companies. The scope of OM has also expanded to include the management of supply chains and global operations.

The development of OM has been influenced by several factors, including the changing nature of business, advances in technology, and globalization. The rise of the service economy and the increasing importance of knowledge work have placed new demands on OM. In response, OM has evolved to become more focused on managing quality, customer satisfaction, and innovation. Technology has also had a major impact on OM, enabling organizations to manage their operations more effectively and efficiently. Globalization has resulted in the need for OM strategies that are tailored to the unique requirements of each market.

As businesses become more complex and global in nature, the role of operations management will continue to become more important. Organizations will need to be able to manage their operations effectively in order to survive and prosper in the future.

Operations management (OM) is a relatively young discipline that has its roots in the early 20th century. Industrial engineering, which was developed in the late 19th century, laid the foundation for OM by providing tools and methods for improving productivity in factories. In the early 20th century, production management emerged as a new field that focused on managing factory operations more effectively. The seminal work of Frederick Winslow Taylor on scientific management also played an important role in shaping the development of OM.

During the first half of the 20th century, OM was largely concerned with increasing efficiency and productivity in manufacturing industries. However