Discuss the importance of cultural sensitivity, and explain what you believe are the implications for ethical professional practice.
A manager at your company overhears another employee who is Caucasian directing the N-word at an African-American employee. When she confronts him, he claims that he was using it as a term of endearment—a claim that is not explicitly contested by the “friend” to whom he’s directing it. The manager, concerned that her being Caucasian and in a position of authority, fears her intervention may escalate things, so she chose to accept the explanation and move on. The manager has come to you, the Human Resources Manager, for advice.
“As team members, we have a responsibility to:
Do our part to help Acme to serve and earn business from a wide variety of communities and stakeholders.
Integrate diversity into our sourcing processes.
Help create an environment in which all team members can contribute, develop, and fully use their talents.
Keep an open mind to new ideas, and listen to different points of view.”
What are some of the limitations of the company’s diversity code for multicultural professional practice? In what ways do you believe this code is culturally biased and culturally encapsulated? What evidence is there that this code is culturally sensitive? If you believe there is no evidence that the code is culturally sensitive, what evidence is there that the code is not culturally sensitive?
Discuss the importance of cultural sensitivity, and explain what you believe are the implications for ethical professional practice. In addition to the required readings, cite at least two additional references that include examples of a better ethical code.