Call/WhatsApp/Text: +44 20 3289 5183

Question: Guide to Writing a Literature Review on the Influence of Social Media Activities on Consumer Behavior

22 Sep 2023,5:15 PM


How to write a literature review on the following topic: How social media activities influence consumer behaviour


Guide to Writing a Literature Review on the Influence of Social Media Activities on Consumer Behavior

A literature review is a critical and systematic examination of existing research and scholarly articles on a specific topic. This guide will provide you with a step-by-step process for writing a comprehensive literature review on how social media activities influence consumer behavior. A well-structured literature review will help you identify gaps in the existing literature and contribute to a deeper understanding of this subject matter.

Step 1: Define Your Research Objectives

Begin by clearly defining your research objectives. What specific aspects of social media activities and consumer behavior are you interested in exploring? For example, you might focus on how social media affects purchasing decisions, brand loyalty, or information-seeking behavior.

Step 2: Conduct a Comprehensive Literature Search

To ensure you capture all relevant research, use various academic databases such as PubMed, Google Scholar, JSTOR, and library catalogs. Use a combination of keywords and phrases related to your topic. For instance, for the topic "how social media activities influence consumer behavior," you might use keywords like:

  • Social media impact on consumer behavior
  • Social media marketing and consumer behavior
  • Online brand engagement and consumer decision-making

Compile a list of relevant articles, books, and other scholarly sources. It's crucial to include both seminal works and recent studies.

Step 3: Organize Your Literature

Organize the articles and sources you've collected into categories or themes. Common themes might include the following:

  1. Theoretical Frameworks: Identify and discuss the theoretical models or frameworks used in the literature to explain the relationship between social media and consumer behavior.

  2. Types of Social Media Activities: Categorize studies based on the types of social media activities examined, such as content creation, user-generated content, influencer marketing, etc.

  3. Consumer Behavior Outcomes: Organize studies based on the specific consumer behavior outcomes studied, such as purchase intention, brand loyalty, information seeking, etc.

  4. Methodologies: Discuss the research methods employed in the literature, such as surveys, experiments, content analysis, or case studies.

  5. Demographics and Segmentation: Explore whether the influence of social media activities on consumer behavior varies across different demographic groups or market segments.

Step 4: Review and Summarize the Literature

For each category or theme you've identified, review and summarize the key findings and contributions of the studies. Highlight the main theories, concepts, and variables used. Provide examples of studies that illustrate these findings.

Example (Theoretical Frameworks): "In their study, Smith and Jones (2018) applied the Theory of Planned Behavior to examine how consumers' attitudes, subjective norms, and perceived behavioral control were influenced by social media interactions. They found that positive interactions on social media positively affected consumers' attitudes toward brands, leading to higher purchase intentions."

Step 5: Analyze and Synthesize the Literature

In this step, analyze the commonalities, differences, and trends in the literature. Identify any inconsistencies or gaps in the existing research. Discuss how various studies contribute to the overall understanding of the topic.

Example (Analysis and Synthesis): "Several studies have focused on the positive impact of social media on consumer behavior, emphasizing the role of user-generated content and peer recommendations. However, there is a lack of research examining the potential negative effects, such as information overload or the spread of misinformation, on consumer decision-making."

Step 6: Identify Research Gaps

Highlight the gaps in the existing literature. These gaps could be areas where contradictory findings exist, topics that have received less attention, or emerging trends in social media and consumer behavior that haven't been extensively studied.

Example (Identifying Research Gaps): "While there is a substantial body of literature on the influence of social media on purchase behavior, there is limited research on the long-term effects of social media interactions on brand loyalty and customer retention."

Step 7: Develop Your Research Questions or Hypotheses

Based on the gaps you've identified, formulate research questions or hypotheses that your own study could address. Ensure that your questions are specific, relevant, and contribute to the existing knowledge.

Step 8: Write Your Literature Review

Begin your literature review with an introduction that provides an overview of the topic and its significance. Use subheadings to organize the content based on the categories or themes you established earlier.

Example (Introduction): "The impact of social media activities on consumer behavior is a topic of growing interest in the fields of marketing and psychology. As social media platforms continue to evolve and shape how individuals engage with brands and products, understanding the dynamics of this relationship becomes increasingly crucial for businesses and researchers."

Step 9: Discuss Implications and Future Directions

In the concluding section of your literature review, discuss the practical implications of the findings and suggest possible avenues for future research. How can businesses leverage the insights from existing research to improve their social media strategies?

Example (Implications and Future Directions): "Understanding the psychological mechanisms underlying social media influence on consumer behavior can help businesses tailor their content and engagement strategies. Future research should explore the moderating factors that influence the strength of these effects, such as the role of trust in online communities."

Step 10: Proofread and Revise

Before finalizing your literature review, thoroughly proofread and edit it for clarity, coherence, and proper citation. Ensure that your review flows logically and provides a balanced overview of the existing literature.

Step 11: Cite Sources Properly

Use a consistent citation style (e.g., APA, MLA, Chicago) to properly cite all sources referenced in your literature review. Accurate citation is crucial to avoid plagiarism and to give credit to the original authors.

Step 12: Seek Feedback

Consider sharing your literature review with peers, mentors, or professors to receive feedback and suggestions for improvement.


Writing a literature review on the influence of social media activities on consumer behavior is a complex but rewarding process. It requires a systematic approach to reviewing existing research, identifying gaps, and contributing to the scholarly discourse on this important topic. By following the steps outlined in this guide and providing detailed examples, you can create a well-structured and informative literature review that advances our understanding of the subject.

Expert answer


This Question Hasn’t Been Answered Yet! Do You Want an Accurate, Detailed, and Original Model Answer for This Question?


Ask an expert

Stuck Looking For A Model Original Answer To This Or Any Other

Related Questions

What Clients Say About Us

WhatsApp us