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Question: Analyze the impact of business processes on organizational performance.

10 Oct 2022,1:34 AM

 

Analyze the impact of business processes on organizational performance.

Introduction:

Redman (2019) states that the world is changing quickly, change is hard, and many change efforts fail. A leader must have an excellent plan to navigate these changes to stay successful. Now you will apply that knowledge to a company scenario, building an implementation plan into the process, so it is actionable. Select one business from the current winners of the Malcolm Baldrige Award Recipients. Assume that you are the new CEO of this business who has goals of expanding your business. Depending on your choice, you can select one or more from the following list:

  • Expand nationally or internationally
  • Change your business offering(s) or target customers
  • Merger or acquisition
  • Another goal of your choice

For this 4- to 6-page APA-compliant paper (not including title and reference pages), respond to the following:

Section 1- Overview and Goal Description

  • Select the company that you will use for this paper. Provide an explanation and rationale for your choice. As there are many categories on the Baldrige site, you may want to explore an industry you know well or look to expand your knowledge by selecting an industry you are unfamiliar with for increased learning and knowledge building.
  • Describe the vision, mission, and values as individual components in the company’s current state. Explain the system’s relationship with these elements and how they are related to helping the company achieve success.
  • Provide any additional background information (i.e., financials, primary products, services, etc.) to ensure the funding agency has an overview of the organization.
  • As the new CEO, identify the growth goal(s) you would like to achieve, including a rationale for this choice(s).

Section 2- Vision Integration into Current State

  1. Describe the current vision of the company. You may reuse the content from Section 1.
  2. In your readings, you saw how a personal vision statement could be a foundation for creating a business venture and incorporation into the current vision of a company you will be leading. For this section, you will present a plan for how you would integrate your vision into what currently exists for the company you have selected for analysis. Support your thoughts with at least two sources from the readings and two other sources you uncover in your research. For this section, you may use sources that are not considered scholarly as your additional sources.
  • Include in this section:
    • Your vision and process you used for your unique vision creation
    • A draft of your revised idea, incorporating your image into the current company vision
    • Your method to involve all stakeholders in the new vision creation is based on your draft. You may use both descriptive and graphic representation tools (i.e., flow chart) to present this process
  1. The measurement process you will use to determine the effectiveness of your new vision on organizational success.

Expert answer

Organizational performance can be affected by business processes in a number of ways. One way is through the efficiency of the processes. If processes are not efficient, it can lead to wasted time and resources, which can impact the bottom line. Another way business processes can affect organizational performance is by impacting customer satisfaction. If customers are unhappy with the process, they may not be happy with the end result, which could impact sales or even lead to customers leaving the company. Processes can also impact organizational performance by leading to errors or mistakes. If processes are not well-designed or implemented correctly, it can lead to mistakes that cost the company money or cause other problems. Finally, business processes can also impact organizational performance through employee satisfaction. If employees are not happy with their job duties or the way things are done, it can lead to lower morale and turnover. All of these factors can impact organizational performance in some way, so it is important to consider them when designing and implementing business processes.

 

There are a number of ways to improve business processes to help improve organizational performance. One way is to streamline the process to make it more efficient. This can be done by eliminating steps that are not necessary or by automating steps that can be done automatically. Another way to improve business processes is to design them so they are less likely to lead to errors or mistakes. This can be done by making sure the process is well-designed and tested before it is implemented. Finally, another way to improve business processes is to make sure employees are happy with their job duties and the way things are done. This can be done by providing training and support to employees so they know what is expected of them and by making sure the process is fair and consistent. By improving business processes, organizations can improve their performance in a number of ways.

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