Navigating Through Challenges: The Story of DriveImpact Ventures
In a small former textile town in Lancashire, a group of compassionate individuals from a local church founded DriveImpact Ventures (DV) in 1984. The town had seen better days, especially before the collapse of the textile industry in the 1970s. The charity was born out of a need to support the community, providing furniture and transport for children attending the distant grammar school.
Over the years, DV grew significantly, reaching its peak in 2018 with operations across Lancashire, Cumbria, and Merseyside, and annual revenues of around £2.5 million. However, the charity faced financial challenges due to austerity measures and reduced grant funding. Despite their resilience and accumulated assets, the impact of the COVID-19 pandemic forced the charity to close operations in Cumbria and Merseyside, focusing solely on Lancashire.
Today, the charity operates four furniture stores in Lancashire, selling donated used furniture and a small percentage of bought-in items. A recent pilot pop-up shop[1] project in a major city proved successful, generating £5,000 in revenue over a weekend with a 70% gross margin. More pop-up events are planned. Sales in the retail outlets are 100% cash or card payment. Additionally, the charity continues to provide transport services in Lancashire, earning revenue through contracts in the health and education sectors. Transport sales are invoiced monthly with on a 30-day credit basis. The average payment time is 40 days with aged debtor balances averaging £140,000. The head office remains in Merseyside, housed in a freehold building owned by the charity. The charity is governed by a Board of Trustees, consisting of a chairperson and four trustees.
The executive team have considerable experience and have strong networks in the local community, along with the strong organisational reputation of DV. Whilst not explicitly stated in the financial information, there is precedent that this can be leveraged to create breathing space at critical moments. DV’s landlords and suppliers have in the past been willing to discuss temporary arrangements to assist with cash flow issues. These have been primarily deferred payment options over a short time scale (extra 30 days credit).
Following a meeting today (4th November 2024), the board was informed of the current trading and financial position. Despite the restructuring that has already been undertaken, the current financial situation has not improved as was envisaged. Consequently, the board is seeking to move swiftly to turn the situation around. They have instructed you as the CEO to review the financial situation and present options to address the accelerated financial decline at an emergency Board meeting due to be held on 25th November.
Head Office: You have a report from the recent restructure that the Board had previously considered which included a possible relocation of the head office.
Board Policies:
Additional Information:
|
Drive Impact Sept-Oct24 |
September |
October |
|
Transport Sales |
40,073 |
51,234 |
|
Retails Sales |
26,481 |
27,737 |
|
PopUp |
5,000 |
0 |
|
Total Sales |
71,555 |
78,971 |
|
|
|
|
|
Cost Of Goods Sold (COGS) |
3,578 |
3,949 |
|
|
|
|
|
Gross Margin |
67,977 |
75,022 |
|
|
|
|
|
Payroll Costs (combined) |
23,000 |
28,000 |
|
Fixed Costs |
21,000 |
21,000 |
|
HQ Costs |
125,000 |
125,000 |
|
Total Costs |
169,000 |
174,000 |
|
|
|
|
|
Net Cash |
-101,023 |
-98,978 |
|
Drive Impact Forecast Information |
Calendar Month |
|
Transport Sales |
80,000 |
|
Retails Sales |
30,000 |
|
PopUp |
5,000 |
|
|
|
|
Cost Of Goods Sold (COGS) |
5% of Total sales |
|
|
|
|
Payroll Costs (combined) |
35,000 |
|
Fixed Costs |
21,000 |
|
HQ Costs |
125,000 |
PLEASE NOTE
Financing Options: Your CFO has provided you with the following information to assist in the preparation of your report.
|
Overdraft Agreed if required |
£100,000 |
Available Immediately |
|
|
Commercial 25-year Mortgage agreed on freehold property. 75% of freehold value. Estimated time for earliest receipt of funds January 2024 |
£412,500 |
Repayable at £4,125 PCM. |
NOTE: Any overdraft taken would be included in this mortgage amount. Overdraft would be settled on receipt of the £412,500. |
|
Vehicle Cost £60k per vehicle 50% available as a vehicle HP agreement. |
£60,000 |
Available from 1st March 2025. Repayable at £1,875 PCM (36 payments) |
NOTE: New vehicles are required due the contract specification. The dealer will consider a part exchange of two old vehicles. Current value range for these would be High £15,000 – Low £5,000 |
|
|
|
|
|
|
Freehold Valuation |
£550,000 |
Estimated time for a sale to complete end of May 2025. |
|
Following the board meeting on the 4th November, a new offer of four transport contracts in Lancashire was received from a local education trust. The board are not aware of this development.
The Task: Using the provided information, as CEO you must construct a cash flow forecast showing the worst-case scenario if the trustees do nothing, identifying when they will:
You are asked: To write your answer (1,000-1,500 words) explaining your reasoning for the options you present to the board. You should consider the following in your analysis:
Recommendation: You should make a recommendation to the board of your preferred option, including your reasoning. You should explain how the financing options chosen to provide a solution align to the identified problems and ensure the charity's survival and future sustainability.
In this assignment, you will be evaluated on your ability to navigate complex, real-world scenarios often encountered by CEOs and Boards. Your response may involve:
Your task is to showcase your skills in these areas, reflecting the dynamic and challenging environment of executive decision-making.
[1] A pop-up is a temporary shop (or café or restaurant, in other contexts) which trades for a fixed period of time.
DriveImpact Ventures (DV) faces a critical financial juncture. The organization's challenges are compounded by reduced funding, the lingering effects of the COVID-19 pandemic, and operational inefficiencies. As CEO, I am tasked with formulating a strategy that not only addresses immediate cash flow concerns but also ensures the charity’s long-term sustainability while adhering to its ethical principles. This report evaluates DV’s current position, explores available options, and provides recommendations supported by financial analysis, organizational theories, and real-world examples.
The charity's financial performance highlights significant issues:
A worst-case cash flow forecast reveals:
Financial Impact:
Ethical Alignment:
Risks and Benefits:
Feasibility:
Financial Impact:
Ethical Alignment:
Risks and Benefits:
Feasibility:
Financial Impact:
Ethical Alignment:
Risks and Benefits:
Feasibility:
Financial Impact:
Ethical Alignment:
Risks and Benefits:
Feasibility:
Considering the urgency and strategic goals, I recommend a phased approach combining Options 2, 3, and 1:
Short-Term Relief (Option 2):
Mid-Term Revenue Growth (Option 3):
Long-Term Sustainability (Option 1):
This integrated strategy ensures immediate liquidity, fosters revenue growth, and addresses structural inefficiencies.
Resource-Based View (RBV):
Stakeholder Theory:
Cash Flow Management Theories:
Case Studies:
November 2024:
December 2024 - March 2025:
April - August 2025:
DriveImpact Ventures faces complex challenges requiring decisive action. The proposed phased approach addresses immediate cash flow concerns while laying the groundwork for sustainable growth. By securing short-term liquidity, expanding revenue streams, and reducing structural inefficiencies, the charity can navigate its current crisis and continue its mission of alleviating poverty and supporting disadvantaged communities.
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