The Monica Ashley Case: An Analysis of Power
Positional Power |
Monica Ashley |
Ralph Parker |
Formal Authority
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Legitimate Power
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Reward Power
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Coercive Power
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Relevance
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Centrality: Control of Information
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Autonomy
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Visibility
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Nonsubstitutability
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Ability to Control Uncertain Contingencies
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Personal Sources of Power |
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Expert Power
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Referent Power
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Effort |
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There are a variety of sources of power available to Monica in the case study. These include coercive, legitimate, referent, expert, and informational power. Monica had access to coercive power through her position as CEO and her ability to fire Ashley. She also had access to legitimate power through her position and the respect that she commanded from others. Referent power was also available to Monica through her position and the respect that she commanded from others. Expert power was available to Monica through her knowledge and experience in the field. Finally, informational power was available to Monica through her access to information. However, Monica lacked reward power and punitive power. She did not have the ability to offer rewards or punishments to others in order to influence their behaviour. This likely limited her ability to get what she wanted from others.
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