Question 2.1 (25%)
What are the different departmentation approaches that TMC implemented from April 2011 to July 2020? Which are the main characteristics of each approach?
Question 2.2 (25%)
Many of the changes that TMC implemented seem to be related to its aim to optimize the span of control. Identify two examples of changes in TMC that aimed at optimizing the span of control and explain the reasons for your selection.
The different departmentation approaches that TMC implemented from April 2011 to July 2020 include:
Product-based departmentation
In this approach, departments are based on the company's products. This means that each department is responsible for a particular product or group of products. The main advantage of this approach is that it allows for better coordination between departments and can improve the quality of the products. However, the main disadvantage is that it can lead to silos within the organization and may make it difficult to adapt to changes in the market.
Function-based departmentation
In this approach, departments are based on functions such as marketing, sales, production, etc. The advantage of this approach is that it leads to greater efficiency and specialization. However, the main disadvantage is that it can lead to conflict between departments and may make it difficult to respond to changes in the market.
Matrix departmentation
In this approach, departmentation is based on both products and functions. This means that each department is responsible for a particular product or group of products and also has a function such as marketing, sales, production, etc. The advantage of this approach is that it allows for better coordination between departments and can improve the quality of the products. However, the main disadvantage is that it can lead to conflict between departments and may make it difficult to adapt to changes in the market.
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